情商是什么？高情商有什么特点？以下这篇文章可以帮助你
EMOTIONAL INTELLIGENCE & EMOTIONAL COMPETENCE
EMOTIONAL INTELLIGENCE:
A form of intelligence relating to the emotional side of life, such as the ability to recognize and manage one’s own and others’ emotions, to motivate oneself and restrain impulses, and to handle interpersonal relationships effectively.
* Originated by Daniel Goldman, psychologist, denoting the cluster of traits/abilities relating to the emotional side of life
* major components of emotional intelligence: knowing our own emotions, managing our own emotions, motivating ourselves,recognizing the emotions of others,and handling relationships
The Ten Habits of Emotionally Intelligent People
Copyright 1999 Steve Hein, The EQ Institute – May be copied for educational uses.
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